Deliver reliable, quality-driven access management services, analysis, and problem solving expertise with integrity.
Provided training and guidance in transition of Thomson Reuters Global Provisioning Team responsibilities and IT services department to 3-rd party vendors.
Delivered account provisioning, analysis, and problem solving expertise for end-user access and system problems for 60,000 onsite and remote users located across the globe.
Provided accurate, thorough, and detailed account provisioning across Microsoft Active Directory and UNIX Server environments, mainframe systems, email, and 2-factor authentication systems for end-users globally.